Chatti & Vonage SMS Delivery Error Codes
All Delivery Receipts with a non-zero error code can be considered as indicating failed delivery. i.e. Your SMS did not reach the recipient.
Neither Chatti SMS APIs nor operators will perform further attempts to re-deliver a message unless another API call is performed.
Error codes:
The err-code field in the DLR provides more detailed information and can help troubleshoot a failed delivery. A non-zero code indicates that the message could not be delivered.
| Meaning | Description |
0 | Delivered | Message was delivered successfully |
1 | Unknown | Message was not delivered, and no reason could be determined |
2 | Absent Subscriber - Temporary | Message was not delivered because handset was temporarily unavailable - retry |
3 | Absent Subscriber - Permanent | The number is no longer active and should be removed from your database |
4 | Call Barred by User | This is a permanent error: the number should be removed from your database and the user must contact their network operator to remove the bar |
5 | Portability Error | There is an issue relating to portability of the number and you should contact the network operator to resolve it |
6 | Anti-Spam Rejection | The message has been blocked by a carrier's anti-spam filter |
7 | Handset Busy | The handset was not available at the time the message was sent - retry |
8 | Network Error | The message failed due to a network error - retry |
9 | Illegal Number | The user has specifically requested not to receive messages from a specific service |
10 | Illegal Message | There is an error in a message parameter, e.g. wrong encoding flag |
11 | Unrouteable | Vonage cannot find a suitable route to deliver the message - contact support@chatti.com |
12 | Destination Unreachable | A route to the number cannot be found - confirm the recipient's number |
13 | Subscriber Age Restriction | The target cannot receive your message due to their age |
14 | Number Blocked by Carrier | The recipient should ask their carrier to enable SMS on their plan |
15 | Prepaid Insufficient Funds | The recipient is on a prepaid plan and does not have enough credit to receive your message |
50 | Entity Filter | The message failed due to |
51 | Header Filter | The message failed because the header ID ( |
52 | Content Filter | The message failed due to |
53 | Consent Filter | The message failed due to consent not being authorized. More information on country specific regulations |
54 | Regulation Error | Unexpected regulation error - contact support@chatti.com |
99 | General Error | Typically refers to an error in the route - contact support@chatti.com |